Billing Specialist

Physician Practice |

Job Summary

We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.

Billing Specialist – Job Duties

• Generate and distribute accurate invoices to customers in a timely manner
• Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
• Reconcile payments against invoices and resolve any discrepancies
• Monitor accounts receivable aging reports and identify overdue accounts
• Conduct collections activities, including contacting customers via phone and email to secure payment
• Maintain detailed records of collection efforts and customer communications
• Investigate and resolve billing issues, disputes, and short payments
• Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
• Process adjustments, credits, and write-offs in accordance with company policies
• Prepare and distribute account statements to customers
• Ensure compliance with company policies and financial regulations
• Assist with month-end closing tasks, including reporting and account reconciliations
• Maintain accurate and up-to-date customer account information in the billing system
• Support audits by providing requested billing and payment documentation

Billing Specialist – Requirements

Education & Experience

• High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
• 1–3+ years of experience in billing, accounts receivable, or collections
• Experience with payment posting and cash applications strongly preferred

Technical Skills

• Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)
• Strong Microsoft Excel skills (data entry, formulas, reconciliations)
• Ability to work with large volumes of financial data accurately

Knowledge

• Understanding of accounts receivable processes, billing cycles, and collections procedures 
• Familiarity with basic accounting principles
• Knowledge of payment methods (ACH, wire transfers, credit cards, checks)

Skills & Abilities

• Strong attention to detail and high level of accuracy
• Excellent organizational and time management skills
• Effective communication skills for interacting with customers and internal teams
• Problem-solving skills with the ability to resolve discrepancies and disputes
• Ability to handle sensitive financial information with confidentiality
• Strong follow-up skills for collections and account resolution

Other Requirements

• Ability to work independently and meet deadlines
• Customer service mindset with professionalism in collections interactions
• Adaptability in a fast-paced, deadline-driven environment

Equal Opportunity & Compliance Statements

· STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

· AFFIRMATIVE ACTION PLAN (AAP): The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

· REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).

· EMPLOYMENT ELIGIBILITY: This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.