Open Positions

⭐ IT Support Desk Technician Opportunity ⭐

Fargo, ND | Hybrid (On Site Required)

Full Time | Monday through Friday | 8:00 AM to 5:00 PM

MedBridge Healthcare is seeking an experienced IT Support Desk Technician to support our Fargo, ND operations and partner sites. This role is ideal for a customer focused IT professional who enjoys hands on support, troubleshooting, and working closely with internal teams in a healthcare environment.

✨ What We Offer

• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with employer match
• Company paid life insurance
• Employee assistance program
• Stable weekday schedule with no nights or weekends
• Hybrid work model after initial onboarding period
• Opportunities to grow within a national healthcare organization

What You’ll Do

• Provide IT support to employees both remotely and on site
• Troubleshoot hardware, software, network, and system issues
• Configure, maintain, and support Windows systems and Microsoft 365 applications
• Document issues, solutions, and system updates accurately
• Maintain inventory and asset tracking for IT equipment
• Install, upgrade, and maintain equipment at labs and partner sites
• Coordinate lab changes and relocations with leadership and site managers
• Train employees on new equipment and software upgrades
• Collaborate with sleep labs on network and system functionality
• Communicate proactively with managers regarding site needs and improvements

What We’re Looking For

• Minimum two - three years of experience in IT support or help desk roles
• Strong customer service and communication skills
• Proficiency with Windows OS, Microsoft Office, and Microsoft 365 services
• Experience troubleshooting hardware, software, and web based applications
• Working knowledge of networking, security, and database systems
• Ability to multitask, prioritize, and resolve issues efficiently
• Strong attention to detail and documentation skills
• Certifications in IT, networking, or security preferred but not required
• Collaborative team oriented mindset with a willingness to learn

Schedule

Monday through Friday, 8:00 AM to 5:00 PM

Why MedBridge?

MedBridge Healthcare is a national leader in sleep medicine, partnering with hospitals and physician practices to provide integrated sleep diagnostic and therapy services. Our IT team plays a critical role in supporting patient care across the organization.

STATEMENT OF POLICY

MedBridge is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as an individual with a disability.

AFFIRMATIVE ACTION PLAN (AAP)

The Affirmative Action Plans for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

REASONABLE ACCOMMODATION

Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272 1843 or TTY 711 (Relay).

EMPLOYMENT ELIGIBILITY

This employer participates in E Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.